EON Ultra decking
is approved as a decking surface in Canada and the US
Your outdoor living space is your sanctuary
That part of the world where the stresses of the day can no longer reach you. Naturally, you cannot enjoy this oasis if it is also the cause of work and stress. That’s where EON® comes in – the ultimate in low maintenance decking and railing products that allow you to enjoy your outdoor space without the heavy maintenance of wood and gives you peace of mind with a 25 year limited warranty.
Warranty Process
If you purchased your EON Material previous to March 2009:
EON cannot accept any warranty claims. Gracious Living Innovations purchased the EON brand name from the previous manufacturer, CPI Plastics Group, who went into Receivership under a court appointed process.
For more information about this process and claims for purchases made before March 2009, please
If you purchased your material March 2009 to present.
Please email or fax 905-795-5523 copies of all purchase receipts, images of the problem areas and images of the overall surface of the deck. We require all these elements to initiate and review a warranty claim. Our friendly customer service team will contact you with the warranty team’s resolution as soon as they are provided the information. It may take up to 6 weeks for a claim to be reviewed.
You can also mail all these documents and images to:
Attn: EON Warranty Department
151 Courtney Park Drive West
Mississauga ON
L5W 1Y5
To view our Limited 25 Year Warranty